At Thunderpick, safe and healthy entertainment is always the top priority. We provide tools, guidance, and support so you can play with confidence and stay in full control.
Six core principles that shape our responsible gaming approach — not just words, but put into real practice.
Set daily, weekly, or monthly limits for your deposits and wagering directly from your account settings. Full control is in your hands, not the system's.
Our platform is open to users aged 18 and above only. Our KYC process ensures no underage users can access thunderpick services.
Set play-time reminders or configure session limits so you never lose track of time. Our system will alert you when your set time is nearly up.
You can choose to take a short cooling-off break or exclude yourself from the platform temporarily or permanently — no questions asked, no obstacles.
Set a maximum loss limit for a given period. Once the limit is reached, your account will automatically be protected from any further wagering.
Our support team is trained to assist players who may be experiencing difficulties. We also provide referral information to professional counselling services.
Responsible gaming means enjoying online betting purely as entertainment — not as a source of income, a way to solve financial problems, or an escape from life's pressures. At thunderpick, we believe the best gaming experience is one where you play prepared, with a planned budget and a clear mind.
We understand that the majority of our players enjoy casino games, sports, and bingo as casual entertainment. At the same time, we recognise that some individuals may struggle to keep their gaming habits in check. That is why we have built a comprehensive responsible gaming framework — not merely to satisfy licensing requirements, but because we genuinely care about the well-being of every user.
Our core principles: Gambling should always remain a form of entertainment. When it starts to feel like a burden or an obligation, it is time to take a break and seek help.
Every adult player has the right to make their own choices, and we fully respect that autonomy. What we do is ensure those choices are made with complete information, in a transparent environment, and with easily accessible control tools.
Thunderpick provides a range of self-control tools that you can activate directly from your account settings page without contacting support. All settings take effect immediately upon saving.
Set a maximum deposit amount within a 24-hour period. Ideal for keeping your daily spending in check.
Control your total deposit amount over a longer period for smarter financial planning.
Set the maximum loss amount you are comfortable with. The system will block further wagering once the limit is reached.
Set a maximum playtime per session. A notification will appear when time is nearly up so you can make a conscious decision.
Suspend your account for 24 hours, 7 days, or 30 days. This option takes effect immediately and cannot be reversed early.
Choose to permanently exclude yourself from all thunderpick services. Requests are processed within 24 business hours.
All self-control limits you have set cannot be lifted immediately. A minimum waiting period of 24–72 hours applies to all limit changes, ensuring your decisions are made with careful consideration.
Gambling problems can develop gradually. It is important to recognise the early signs so you can take action before the situation becomes more serious. Take note if you begin to experience any of the following:
Using savings, borrowing money, or sacrificing basic needs in order to keep playing.
Continuing to play or increasing bets solely to "win back" money already lost.
Prioritising gambling over work, family, studies, or other social responsibilities.
Feeling restless, irritable, or stressed when not playing, or using gambling as an escape from problems.
If you recognise any of the above signs in yourself or someone close to you, don't wait — contact our support team or activate the self-exclusion feature from your account settings page.
Answer the questions below honestly to assess whether your gaming habits remain within a healthy range. This is not a diagnosis — it is simply an initial guide to help you reflect.
If you answered "yes" to two or more of the above questions, we strongly encourage you to speak with someone you trust or seek professional help. Remember — asking for help is a sign of strength, not weakness.
Thunderpick has a zero-tolerance policy on underage access. We implement multiple layers of protection to ensure the platform remains exclusively for adults aged 18 and above:
If you suspect that someone under the age of 18 is using a thunderpick account, please report it to us immediately via our support email.
Answers to questions frequently asked by our players about responsible gaming at Thunderpick.
Sign up today and enjoy a safe, fair, and responsible gaming experience. You are always in full control.